Steve Stoute’s Ideas
Translation Ad Agency’s Chief, on Setting a Belief System - NYTimes.com. I enjoyed this interview, and appreciated Stoute's thoughts on organizational leadership.
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Work Culture
15 posts
A Service Design Opportunity
I just participated in a two day workshop run by Engine, a UK design group that focuses on applying diverse design processes to designing customer-oriented services. The workshop focused on designing services that are complex by nature, usually involving "four P's": People, Places, Processes, and Products (not to be confused with the four P's of marketing). …
First Day with Engine
I just finished my first day of a 2-day "Service Design Workshop" run by Engine – a design group that focuses on service design. What is service design? It's pretty much as simple as it sounds, design processes applied to designing services. Of course, there's the challenge: services are complex by nature, involving "four P's": People, …
Snurblog liveblog at AIOR
Igniting Internet Research | Snurblog. Another liveblog of our Ignite talks. These internet researchers are good at liveblogging!
Ignite Talk at AoIR Internet Research conference
Matthew Allen » Blog Archive » IgniteIR – fast talks at AoIR Internet Research conference - Researcher, Educator and Net Critic. An early review of my Ignite talk on "Super-charging Creative Teams with Negative Feedback" at the Internet Researcher 12 conference. Cool!
MBA Fail
I like Wall's quick look at the realities of entrepreneurship: Why MBAs Fail at Entrepreneurship, and in particular his inclusion of the problem of workers with a sense of entitlement.
Why work does happen at work
In his talk "Why work doesn't happen at work," Jason Fried criticizes what he calls "M&M's": managers and meetings. But is his harsh attitude justified and/or helpful? For workers in really toxic environments, I'm sure this is refreshing stuff. He says, (and I'm paraphrasing) "Managers just preside over work, so they like to call meetings to …
Designer Identification Flowchart
I've been pondering how to help others determine if they are designers. I believe sharing this handy flowchart will do the trick.
Design Process Essentials
What do you value in a design process? At EdLab, our teams often have great latitude in structuring our design processes – indeed, we can change almost every aspect of project management, from inception to final outcomes (and ongoing documentation and reporting). As a consequence, the teams I am a part of – creating diverse …
Taking responsibility for the impact of software
Here's Steve Jobs, from a recent email thread with Gawker's Ryan Tate: Do you create anything, or just criticize others (sic) work and belittle their motivations? This last missive from Job's is a nice rejoinder from a back-and-forth with Tate about Apple's iPad platform (and related technologies). And if you don't look too closely, you …
Can (and should) generalists lead experts?
When does one decide to become a generalist? When did I? Seth Godin insists that "art" should play a central role in the workplace. In Linchpin, he argues that seeing work as art is not only good, but imperative. I believe, however, that Godin would be better off calling his linchpin a generalist rather than …
Linchpin on my mind
In his book Linchpin, Seth Godin offers repetitive and often simplistic arguments, and actually makes a difference. By the end I really couldn't fault him for his mistakes. He crafts his story into a compelling meditation on life and work. He throws a lot of words and ideas at the problem of how to be indispensable, …
On unlimited wealth, or the dream of it
I have begun reading Linchpin by Seth Godin. One topic I find interesting is Godin's support of the idea of an "unlimited" market ("Limited or Unlimited," p. 30). I am always struck by the optimism of this perspective. For on this view, one should not behave as if there is a limited market for goods, …
Institutional collaboration as strategy
Brad Wheeler says that higher ed is a "different" kind of industry in that institutions don't directly complete against each other. Instead, and as a consequence, ed organizations should follow a strategy to approach problems in similar ways (across a wide range of activities). He spoke about the growing set of activities that are leading …
Shackled to problem-solving
This article in the Times provides a brief introduction to a fad that's sweeping through Silicon Valley these days: escapism. Timothy Ferriss, author of “The 4-Hour Workweek”, promotes "pulling the plug" on your fast, information-driven life (though no one, it seems, has actually read the book). I admit, it sounds exciting, but then the details …
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