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A Service Design Opportunity  ☆

I just participated in a two day workshop run by Engine, a UK design group that focuses on applying diverse design processes to designing customer-oriented services. The workshop focused on designing services that are complex by nature, usually involving "four P's": People, Places, Processes, and Products (not to be confused with the four P's of marketing). …

Posted 73 months ago by

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Holiday Data Snapshot 

This is a short write-up about a month worth of pageviews on the Gottesman Libraries' Pressible site. There's a lot more one could do with the analytics, but I was just sharing a brief analysis.


Reposted from Learning at the Library. Written by Brian Hughes.

I was browsing our site analytics today and I thought it'd be fun to share a little snippet of data. Here is a table with information on pageviews over the past month (12/14/2010 to 1/13/2011), by author: Analysis Now, our Pressible publishing project isn't a contest, but... it's kind of fun to see how different …

Posted 83 months ago by

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