Steve Stoute’s Ideas
Translation Ad Agency’s Chief, on Setting a Belief System - NYTimes.com. I enjoyed this interview, and appreciated Stoute's thoughts on organizational leadership.
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emotional labor 
5 posts
Why work does happen at work
In his talk "Why work doesn't happen at work," Jason Fried criticizes what he calls "M&M's": managers and meetings. But is his harsh attitude justified and/or helpful? For workers in really toxic environments, I'm sure this is refreshing stuff. He says, (and I'm paraphrasing) "Managers just preside over work, so they like to call meetings to …
Design Process Essentials
What do you value in a design process? At EdLab, our teams often have great latitude in structuring our design processes – indeed, we can change almost every aspect of project management, from inception to final outcomes (and ongoing documentation and reporting). As a consequence, the teams I am a part of – creating diverse …
Taking responsibility for the impact of software
Here's Steve Jobs, from a recent email thread with Gawker's Ryan Tate: Do you create anything, or just criticize others (sic) work and belittle their motivations? This last missive from Job's is a nice rejoinder from a back-and-forth with Tate about Apple's iPad platform (and related technologies). And if you don't look too closely, you …
Linchpin on my mind
In his book Linchpin, Seth Godin offers repetitive and often simplistic arguments, and actually makes a difference. By the end I really couldn't fault him for his mistakes. He crafts his story into a compelling meditation on life and work. He throws a lot of words and ideas at the problem of how to be indispensable, …
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